18, Feb - 2019
'Much improvement possible in order and shipping confirmation of webshops'

'Much improvement possible in order and shipping confirmation of webshops'

In particular, the order and shipping confirmation is often overlooked in customer communication. E-commerce companies forget, for example, to extend the brand experience until after the moment of ordering or to leave it after the available customer data. This is evident from a study by OneRetail among fifty well-known web shop companies

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Chinese online discounter is growing 2 billion euros

Chinese online discounter is growing 2 billion euros

The Chinese online discounter VIP.com saw sales grow by forty percent in 2016 to 7.9 billion euros. The company recorded 52 million returning customers in that year. This is reflected in the presentation to the financial market of the past year (PDF). Compared with Dutch and European working web shops, these are dizzying numbers, although VIP seems far from being grown on the local market

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