Online physiotherapy practice Fysiovoorjou.nl meets future-proof care

UTRECHT - As of today, consumers can use an innovative remote physiotherapy system. Last year, Fysiovoorjou.nl started offering 100% online physiotherapy and now they have made the system "even safer and more efficient" according to physiotherapist and founder Martine Rooth. Since summer 2013, consumers were able to choose from a physiotherapy advice via telephone, webcam or e-mail, and patients received exercises via e-mail or viewed them on the YouTube channel

UTRECHT - As of today, consumers can use an innovative remote physiotherapy system. Last year, Fysiovoorjou.nl started offering 100% online physiotherapy and now they have made the system "even safer and more efficient" according to physiotherapist and founder Martine Rooth.

Since summer 2013, consumers were able to choose from a physiotherapy advice via telephone, webcam or e-mail, and patients received exercises via e-mail or viewed them on the YouTube channel. The risk was mainly on the side of the consumer. 'You did send personal advice to the client's email address and it could in theory be that the email was accidentally opened by someone else, this did not feel right. And after there was a discussion about the privacy policy of Skype, we decided to improve the system, 'says Martine.

From this week on, they rolled things up at Fysiovoorjou.nl: the service needed to be more efficient, user-friendly and they also wanted to protect their system more strictly according to the latest guidelines. They have deleted the email and telephone consultations and the webcam consultations are now offered via a secure connection in a secure video environment. 'We also want to set a good example to other online healthcare initiatives. The digital healthcare applications are mushrooming, but too little attention is paid to security and the sending of privacy-sensitive information. With the use of the secure online 'consulting room' and the new platform for home exercise programs from Physitrack, we have at least secured everything and we can continue to work on our vision of future-proof healthcare ', says Rooth.

Another improvement they have made is the possibility for consumers to immediately schedule an appointment for the e-consultation in a digital agenda. The consumer schedules the appointment and receives an appointment confirmation via e-mail and the request to make the payment in order. When the payment is completed, the consumer receives an invitation to the online consultation room. The use of Physitrack is also new for Fysiovoorjou.nl clients. The Dutch version of the innovative platform for home exercise programs will be available this week for all physical physiotherapy practices in the Netherlands. It also offers a good solution for online physical therapy because it is efficient, safe and user-friendly. The 26-year-old Martine is therefore enthusiastic: 'I think we now have the picture complete'.